Whala!Tenerife - Formerly Marola Portosin
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 11:30 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Whala!Tenerife - Formerly Marola Portosin
Whala!Tenerife - Formerly Marola Portosin
This apartment complex is located just a short stroll from the beach in Playa de las Americas, in the south of the island of Tenerife. Spend the day in whala!
Ratings and reviews
Traveller reviews
Comment: 26 Jan 2025
Whala Tenerife - highly recommend
The hotel was great, Sun loungers, pool side and water cleaned every day. Tip - make sure the lounger is dry before parking your bum; no one likes a soggy bottom!
Pool bar was the best we’ve experienced. Staff sooo friendly and the food absolutely amazing, well worth the money. My daughter regularly ordered a burger which was huge, good quality meat and stacked full with extras. I was privileged to be offered a bite (one time only I must add) and oh my god it was a taste sensation - heaven in a bun. €1 deposit on drink cups, but you get your euro back when you return them.
People did queue for sun beds but it wasn’t necessary, but always fun to watch. There were plenty of beds and never be afraid to move them about so your group are together.
Our apartment was a one bedroom. It was roomy and light with all the amenities for self catering, although no freezer compartment so couldn’t store ice which meant we struggled with space in the fridge because we had to keep our bottled water in there as well as food. But we managed.
Whatever you do, do not rely on the hairdryer in the bathroom. It’s archaic, like 1970s, and only provides a warm waft of air. Tip - take your own hairdryer.
Plenty of plug sockets but always wise to pack an extension lead to accommodate charging of mobile phones, vapes, headphones etc. we definitely needed the extra plugs.
The only downside we had was the sofa bed as my two teenagers found it hard and uncomfortable to sleep on. They struggled more and more the longer we were there. Obviously younger kids would be fine, but the older they get, not so much. But we didn’t have a choice of a two bedroom when we booked, so not much we could do.
So, great hotel, great apartments, great location and great staff - massive shout out to the pool bar, we loved you guys!
One last thing. The use of weed throughout the resort was rife. Everywhere. It’s was overpowering some nights and wouldn’t be surprised if we were high from inhaling the fumes whilst chilling on the balcony.
Hotel response
Comment: 3 February
Your detailed review of your recent stay with us is much appreciated. It seems that you had a wonderful time and were able to fully enjoy our facilities and location.
It is encouraging to hear about your positive experiences with our staff, especially at the pool bar. The team will be delighted with your recognition!
We are sorry for the inconveniences you experienced with the sofa bed and the hairdryer. Comments like yours help us identify areas where we can improve the guest experience.
Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back for another memorable stay.
whala!tenerife - Formerly Marola Portosin
Comment: 30 Oct 2024
Stayed in: Oct 2024
Fantastic holiday!
Hotel response
Comment: 1 November
Your delightful experience at whala!tenerife truly warms our hearts. It's a pleasure to know that you found our staff friendly and helpful, enjoyed our food, and appreciated the availability of sun-beds.
Our primary goal is to ensure our guests have a comfortable and enjoyable stay, so we're glad to hear our rules on noise at night contributed to your peaceful sleep.
The convenience of our location, close to the Golden Mile in Playa de las Americas, is indeed a bonus and we're delighted that you highlighted this.
Your willingness to return speaks volumes about your satisfaction, and we look forward to welcoming you back to whala!tenerife in the future. ¡Muchas gracias!
Best regards,
Guest relations manager
whala!tenerife
Comment: 28 Feb 2025
Whala
Comment: 23 Feb 2025
Hidden gem in Tenerife
Hotel response
Comment: 26 February
Your detailed review of your recent stay with us is much appreciated. It seems that you had a wonderful time and were able to fully enjoy our facilities and location. It is encouraging to hear about your positive experiences with our staff, especially at the pool bar wiht Tommy . The team will be delighted with your recognition!. Comments like yours help us identify areas where we can improve the guest experience. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back for another memorable stay. whala! tenerife - Formerly Marola Portosin
Comment: 15 Feb 2025
Nice hotel
Hotel response
Comment: 16 February
It's delightful to hear that you found our location convenient and the hotel's cleanliness up to your expectations. We strive to maintain a well-kept environment for all our guests to enjoy.
We noted your comments about the balcony walls. Your feedback is essential to us, and we appreciate your insights as they allow us to understand how we can improve the experience for future guests.
We're glad that you enjoyed our pool area and bar. We aim to provide a relaxing and enjoyable atmosphere for all our visitors. It is our hope that despite the issue you highlighted, your overall experience was a positive one.
We look forward to having the opportunity to welcome you back in the future.
Best Regards.
Pedro
whala!tenerife - Formerly Marola Portosin
Excellent location
Av. Antonio Dominguez, 20, Arona, 38660, Spain|0.69 km from playa de la americas
10 things to dowithin 0.81 km
Check in and check out
Check in from:
15:00
Check out before:
11:30
Good to know
Children are welcome at this hotel.
2 years old and under
Children can use extra beds for free.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Please inform whala!tenerife - Formerly Marola Portosin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. A damage deposit of EUR 180 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please contact the property in advance if the owner of the card used for payment is not going to be present upon check-in.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
